Punjab Police Constable Technical Support Syllabus 2021 Exam Pattern

October 20, 2021

Punjab Police Constable Technical Support Syllabus

The latest official Punjab Police Constable Technical Support Syllabus 2021 and Exam Pattern is now made available in this article by the team of gayatrijobs.com. The candidates who had applied online for Punjab Police Constable Technical Support Notification for 2340 posts by its closing date should start the preparation of the written test as per given the syllabus and exam pattern to crack the test very easily. The written test for the above shared vacant posts will be conducted from 26 October To 03 November 2021 on various venues across the state.

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Punjab Police Constable Technical Support Syllabus 2021 Exam Pattern Exam Date Details-

Department Name

Punjab Police Recruitment Board

Posts Name

2340

Total Posts

Constable in Technical Support & Services Cadre

Selection Process

Computer-Based Test (CBT)

Physical Measurement Test (PMT)

Physical Screening Test (PST)

How to prepare for a written examination

Application Fee

Not mentioned in the Advertisement

Salary per Month

Not mentioned in the Advertisement

DATE OF WRITTEN EXAMINATION

26 October To 03 November 2021

Punjab Police Constable in Technical Support Apply Online Opening Date

09.09.2021

Punjab Police Constable in Technical Support Application Form Last Date

29.09.2021

Punjab Police Constable in Technical Support Admit Card Issuing Date

Soon Available

Best Interview Tips for Fresher

Punjab Police Constable in Technical Support & Services Cadre Vacancies-

Domain

Specialization/ Function

Vacancies

Information Technology Services (IT)

Cyber Security

20

Geographical Information System (GIS)

10

Data Mining

22

Network Management

85

Data Analytics

505

Wireless & Telecommunications

150

Website Administration

10

Computer/ Digital Forensic Analysis

12

System Administration

120

Programming/ Coding

100

Database Administration

100

IT Support

118

Cyber Crime

105

OSINT Analysis

25

Community & Victim Support and Counselling Services

Community & Victim Support

382

Community Counselling

38

Forensic Sciences (FS)

Forensic Analysis

81

Computer/ Digital Forensic Analysis**

12

Human Resource Management

Human Resource Management

60

Legal Services

Legal Support

382

Road Safety and Regulation

Road Safety and Regulation

15

Total

 

2340

Selection Process-

Computer-Based Test (CBT)

Physical Measurement Test (PMT)

Physical Screening Test (PST)

The CBT will have consisting of two papers of 2 hours duration.

Each will comprise of 100 Multiple Choice Questions.

Total – 400 Marks

Negative marking for each incorrect answer shall be 25% of the marks for each and every question.

CBT will be conducted before the PST.

Only candidates who clear the CBT will be eligible for the PST.

No marks will be awarded for the PST.

The final Merit will be fixed up on the basis of marks obtained by the candidates in the CBT.

Physical Measurement Test-

Minimum Height required-

Male - 5’ 4” (5 feet 4 inches)/ 162.56 cm

Female - 5’ (5 feet)/ 152.4 cm

Physical Screening Test-

For Male Candidates (except Ex-Servicemen)-

1200 Meters Race - in 09 minutes. (Only one chance)

Long Jump - 2.00 Meters. (3 chances)

High Jump - 0.70 Meters. (3 chances)

For Male Candidates (Ex-Servicemen)-

For Candidates of age up to and including 35 years - 1400 Meters Walk and Run to be completed in 12 minutes (only one chance)

08 Full Squats

For Candidates of age more than 35 years- 1400 Meters Walk and Run to be completed in 15 minutes (only one chance)

05 Full Squats

For Female Candidates (except Ex-Servicewomen)-

800 Meters Race - in 06 minutes. (Only one chance)

Long Jump - 1.50 Meters. (3 chances)

High Jump - 0.50 Meters. (3 chances)

For Female Candidates (Ex-Servicewomen)-

For Candidates of age up to and including 35 years - 700 Meters Walk and Run to be completed in 07 minutes (only one chance)

05 Full Squats

For Candidates of age more than 35 years- 700 Meters Walk and Run to be completed in 09 minutes (only one chance)

03 Full Squats

Note:

A candidate must qualify in all the above events.

Failure to qualify in any one of the above events of the Physical Screening Test shall disqualify the candidate.

Punjab Police Technical Support Constable Syllabus Details-

Domains & Specializations/ Functions

 

Punjab Police Constable Technical Support Syllabus

 

 

 

 

 

 

 

 

 

Cyber Security

Fundamentals of Cyber security

o   Cyber security Concepts and Security in Evolving Technologies

o   Information and network security

o   Cyber Attacks

o   Cyber Laws and Forensics including IT Act, Personal Data Protection Bill 2019 and Cert-In Rules 2013

·         Security Architecture

o   Identity and Access Management

o   Understanding Security Operation

o   Incident Response Process

o   Contingency planning in the event of cyber attack

o   Logging, Monitoring and Auditing

o   Security Event generation and Collection

·         Network and Communications Security

o   Principles and Components of Network Security

o   Types of Attack

o   Fundamentals of Connections, Requests, Ports and Packets

 

o   Design and Configuration of Firewalls

o   VPN Configuration

o   IDS Configuration

o   Concept of Keys and Encryption Techniques

·         Web Application Security

o   Web application Security Fundamentals

o   Web Application Vulnerabilities

o   OWASP Top 10 Vulnerability

o   Web Application Mitigations

·         Ethical Hacking and VAPT

o   Ethical Hacking

o   Vulnerability Assessment

o   Penetration Testing

·         Cyber Forensics and Investigation

o   Fundamentals of Cyber Forensics and Investigation, Acquiring Evidence

o   Investigation

o   Windows and Linux Artifacts Analysis and Document Forensics

o   Email Forensics and Mobile Forensics – Investigation Techniques

o   Fundamentals of Security in Android, Vulnerabilities in Public Exploits

o   Laws

·         Malware Analysis

o   Fundamentals of Malware Analysis

o   Advanced Static and Dynamic Analysis

 

 

 

 

 

 

 

 

 

 

 

Programming/ Coding

·         Fundamentals of Object-Oriented Programming & Systems

o   Object & Constructors

o   Inheritance

o   Polymorphism (Over Loading & Over Riding)

o   Abstraction & Interface

o   Encapsulation

·         Variable Manipulation

o   Byte, Short, Integer, Long, Float, Double, Character

o   String Buffer

o   Single Dimensional Array

o   Multi-Dimensional Array

o   Exception Handling

o   Try-Catch-Finally

·         Multithreading

o   Thread Creations

o   Thread Life Cycle

o   Life Cycle Methods

o   Synchronization

·         J2EE Containers

 

o   Web Services Support

o   Web Server (Tomcat) and Application Server (JBOSS)

o   Overview, installation and Configuration

·         SQL

o   Basics of SQL queries

o   SQL Joins

o   JDBC

o   Types of Drivers

o   Prepared Statement

·         Http Session

o   Cookies

o   URL-Rewriting

o   Hidden-Form Fields

o   Filters & Wrappers

o   Listeners

o   Web-Security

·         Basics of Spring Boot and Android Programing

 

 

 

 

 

 

 

 

 

 

 

 

 

Data Analytics

·         Data Modeling

o   Design schema in data modelling

o   Normalization & Denormalization

o   Primary Key & Foreign Key

o   Hashing

·         SQL Query

o   Basics of SQL syntax

o   Aggregate functions with GROUP BY commands

o   Advanced queries with string operations and comparison operations

o   Use of Indexes to improve Query Performance

·         Excel Skills

o   Pivot Tables

o   Charts &Visualization

o   Functions used in Analytics – vlookup, sort, Date, string, Aggregate

·         Python Skills

o   Handling different types of variables including number, string, Boolean

o   Handling different Data Types including List, Tuple, Set, Dictionary

o   Handling of Loop

o   Reading and writing of CSV files

·         MIS & Business Intelligence

o   Basics of ETL (Extract/Transform/Load)

o   MIS Database Design Considerations

o   Building Reports and dashboards

 

Data Mining

·         SQL Query

o Basics of SQL syntax

 

o   Aggregate functions with GROUP BY commands

o   Advanced queries with string operations and comparison operations

o   Use of Indexes to improve Query Performance

·         Python Skills

o   Handling different types of variables including number, string, Boolean

o   Handling different Data Types including List, Tuple, Set, Dictionary

o   Handling of Loop

o   Expertise in Pandas Dataframes

o   Reading and writing of CSV files

o   ETL (Extract/Transform/Load)

o   Data Cleansing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Network Management

·         Network basics

o   Network architectures (OSI Model)

o   Fundamentals of Hubs, switches & routers

o   Routing, VLANs and ACLs

o   IP addresses & IP subnetting

o   Cabling and Network topologies

·         DNS

o   Installation and configuration of DNS

o   Installation and Configuration of Active Directory

o   Setup of Domains, Domain Users & Domain Security

o   Local and Domain Security Policy

o   Installation and Configuration of DHCP

·         VPN

o   Configuration and Implementation of VPN

o   Setup and Configuration of IPSec VPN

o   Configuration and Implementation of Remote Access Services

·         Firewalls

o   Installation and Configuration of Firewalls

o   Installation and Configuration of SSL Certificates

·         Routing and VLANs

o   Installation and Configuration of VLANs

o   Configuration of Routing Tables

o   Network Traffic Management via Ports, Protocols, Source and Destination IPs

o   Configuration of Network Address Translation (NAT) to allow Internet Access

 

Geographical Information System (GIS)

·         Fundamentals of GIS theory

·         Understanding of spatial analysis

·         Understanding of map design

·         GIS Data

o Data collection, storage, and editing

o   GIS Vector Data Model, Topology, Shapefiles

o   GIS Raster Data Model, Raster Analysis

·         GeoCoding

o   Address Geocoding

o   Building a Geodatabase

o   Reverse GeoCoding

·         Maps

o   Creating and using maps

o   Analyzing mapped information

o   Sharing and discovering geographic information

·         SQL Query & Update

o   Basics of SQL syntax

o   Aggregate functions with GROUP BY commands

o   Select/Insert/Update SQL Commands

o   SQL Nested Queries

o   Use of Indexes to improve Query Performance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

System Administration

·         Installation Operating System (Windows and Linux)

o   Configuration of Operating System

o   Assigning Hostnames for the machines

o   Assigning IP addresses

·         Virtualization

o   Creation of Virtual Machines (VMWare)

o   Startup and shutdown of Virtual machines

o   Configuration of Virtual Machine resources

o   Backup and Restore of Virtual Machine

·         File Systems & Storage

o   File Systems and types of File systems

o   Configuration of Storage, Disk Partitions, Disk Volumes

o   Understanding of NFS server and NFS clients

o   Assigning folder permissions

o   Backup and Restore

o   File security & Permissions

·         Print Services

o   print spooling

o   Concepts and Operation

o   Configuration and Cross-Platform Issues

·         FTP & Telnet

o   Configuring FTP server and FTP clients

o   Configuring FTP user access, FTP security

·         Monitoring System Performance

o   Monitor and manage running processes

o   Identify programs and processes consuming high CPU, memory, IO

o   Kill processes

o   Configuring Swap space

o   Getting system information

o   Remotely manage systems with SSH and RDP

·         Shell programming

o   Knowledge of Common Command Line Interface Commands (Windows and Linux)

o   Basics of Shell Programing

·         Managing user & Groups

o   Adding users, Groups

o   Deleting Users, Groups

o   Changing permissions and ownerships

·         DHCP

o   Fundamentals of DHCP

o   Installation and Configuration of DHCP

o   Configuring DHCP server for different DHCP client

·         Web Server

o   Installation and Configuration of IIS and Apache Web Server

o   Starting and Shutting down of Web Server

o   Configuring and Troubleshooting Web Server

 

 

 

 

 

 

 

 

 

 

 

 

Database Administration

·         Installation and Startup Configuration

o   Installing and configuration of RDBMS (MySQL and PostgreSQL)

o   Creation of Database, Tables, Indexes

o   Database Configuration Parameters – Storage Size, Memory, Number of concurrent connections

o   Start and stop Database

o   Understand the stages of database startup

·         Monitoring Database

o   Identify Poorly performing SQLs

o   Monitor Memory, Disk, Network, CPU usage

o   Monitor Alerts

o   Monitoring Table Locks

o   Monitoring table and index space usage

·         Database Backup and Recovery

o   Create consistent Full database backups

o   Create incremental backups

o   Automate database backups

·         Database Security

o   Describe DBA responsibilities for security

o   Apply the principal of least privilege

o   Enable standard database auditing

o   Review audit information

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless & Telecommunications

o Maintain the audit trail

·         Administering User Security

o   Create and manage database user accounts

o   Authenticate users

o   Assign default storage areas (tablespaces)

o   Grant and revoke privileges

o   Create and manage roles

o   Create and manage profiles

o   Implement standard password security features

o   Control resource usage by users

·         High Availability

o   Configure Database for High Availability

o   Setup Data Replication

o   Configure Continuous Data Replication

·         Introduction of IP Phones and digital EPABX Connectivity.

·         High Tech Digital Exchange.

·         Digital Technology with advance features of digital wireless communication.

·         Knowledge about Satellite Communication.

·         Knowledge about Repeater Station for strengthening and improving the range of communication.

·         Knowledge about Mobile HF Communication using half loop antenna.

·         Knowledge about half Loop Antenna technique for HF mobile Communication i.e. NVIS (Near Vertical Incident Signal).

·         Knowledge about Encryption/Decryption for transmission/ receiving in digital communication.

·         Knowledge about operation of modern Digital testing/measuring instruments for newly launched Digital wireless equipments.

·         Optical Fiber Communication.

·         Maintenance of IT equipments as well as wireless equipment having Digital Technology.

·         Knowledge about trunking technologies like TETRA, APCO

·         Knowledge of various features of Digital Mobile Radios

·         Knowledge of installation and surveillance of CCTV camera setup.

·         Knowledge of handling of portable VSAT terminal like Flyaway satellite terminal for emergency purpose.

·         Knowledge of Software defined Radios

·         Knowledge of Internet of Things and Artificial Intelligence

 

 

IT Support

·         Software

o   Basic Computer/ Data communication Terminology.

o   Computer Abbreviation.

o   Basics of OS, Unix/Linux and Shell Programming.

o   Programming and Database management System (C/ C++/ Java, Object Oriented Programming, Data Structures through C++, .NET Technology, SQL Server, Oracle.

o   Web Designing (HTML, DHTML, Java Script, Flash, Photoshop)

o   Number System, Hexadecimal number system

o   Network Technologies and Internet (IP Addresses, Switches, TCP/ IP, VPN, Firewall, Cryptography and System Security, Cyber Crimes)

o   Microsoft Office/ Open office (Word, Excel, power point, Access, Outlook)

o   Cloud Computing (Cloud computing concepts, Cloud deployment scenarios, Security in cloud computing)

o   Software Testing and Quality Management (Software testing, Testing techniques, Testing Process and Specialized Systems Testing)

·         Hardware

o   Basic Electricity and conducting material: Current, Voltage, emf, Power generation system, Switch-plug wiring, Analyzing Conductivity of elements, Types of Conductors, Semi-Conductors-Silicon, Germanium.

o   Integrated Circuits and Logic Gates (AND, OR, XOR, NOT, NAND, NOR and XNOR)

o   Maintenance and Troubleshooting of Operating Systems

o   User Accounts, Windows utilities, Data backup, Protect Data from viruses, Installing, managing and troubleshooting Hardware devices and drivers, Antivirus, familiarization with DDS, CLI & Linux OS

o   Mother Board in detail: Nomenclature, technology, standards, AMD CPUs, Cyrix CPUs. CPU over clocking, Troubleshooting, CPU problems. Chip Sets: AMD chip sets, Intel chip sets, VIA chip sets SIS. Chip sets, OPTI chipsets, Legacy and support ICS.

o   PC-assembly and CMOS setup and troubleshooting: Observation of all parts of HDD, CD/DVD, and SMPS, Identification of cables and computers. Mounting Motherboard in cabinet Installation of cards, device and then connecting cables. Fitting of cabinet. CMOS-Setup Troubleshooting.

o   Basics of Printers: Types of Printers, mechanism, how printer works, Inkjet printer, working of Laser printer, Fonts/ Type-faces, Troubleshooting printers.

o   Regulated Power Supply: Basic regulated power supply using Zener Diode, Basic Switch Mode Power Supply (SMPS), Basic Uninterrupted Power Supply (UPS)

 

Website Administration

·         Manage Website Infrastructure

o   Fundamentals of DNS (Domain Name System)

o   Installation and Configuration of Software and Hardware Load Balancer

o   Installation and configuration of reverse proxy server

o   Installation and Configuration of IIS and Apache Web Server

o   Starting and Shutting down of Web Server

o   Configuring and Troubleshooting Web Server

o   Configure access for users

o   Seamlessly connect to databases and other back-end components

·         Website Security

o   Manage Security of Web Sites

o   Installation and configuration of SSL certificates

o   Installation and configuration of Web Application Firewalls

·         Monitor Performance and Redundancy

o   Monitor website performance

o   Assess user feedback and Web Site usage

o   Provide Technical Support to users

o   Take Backup of Web Sites

o   Upgrade Web Applications with zero downtime

o   Examine Access and Error Logs

·         Create and Update Web Pages

o   Maintain and Troubleshoot websites

o   Create simple web pages based on wireframes

 

 

 

 

 

 

 

 

 

 

 

 

Computer/ Digital Forensic Analysis

·         Digital Forensics

o   Fundamentals of Computer Forensics

o   Understanding of Digital Forensics and Forensic Report

o   Data Acquisition of physical storage devices, Information hiding, registry & password recovery, Email & database forensics, Memory acquisition.

o   Knowledge of Forensic Investigations, Investigations Needs, Legal Process, and Computer Forensics Resources

·         Computer Forensics Tools

o   Evaluating Computer Forensics Tool Needs, Types of Computer Forensics Tools,

o   Tasks Performed by Computer Forensics Tools, Tools Comparisons,

o   Computer Forensics Hardware and Software Tools,

o   Command-Line Forensics Tools, UNIX/ Linux Forensics Tools,

o   Forensic Workstations

Mobile phone Forensics: Mobile Phone data acquisition through logical, physical and file system techniques, forensic procedures, accessing files present in SIM card, device data and memory card. Procedures for imaging mobile USB mass storage devices.

·         Windows Systems and Artifacts

o   Windows File Systems, File Allocation Table, New Technology File System,

o   Useable File Formats,

o   Unusable File Formats, Converting Files, Registry, Event Logs, Prefetch Files, Shortcut Files, Windows Executables etc.

·         Fundamentals of Network Security and Associated Techniques

o   Command Line scripting

o   Firewall Design Principles, VPNs, Worms, Viruses, Security of Network Layer, Security of Application Layer Protocols, Different Forms of Vulnerabilities, Investigating Network Intrusions and Web Attacks, Router Forensics etc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cyber Crime

·         Fundamentals of Cyber crime

o    Cyber Crime Concepts and Security in Evolving Technologies

o   Basics of Internet, IP, Network, Firewall, Router, MODEM, devices using Internet

o   Cyber Laws including IT Act, Personal Data Protection Bill 2019 and Cert-In rules 2013

·         Knowledge of Common Cyber Crimes

o   Understanding of cyber-attacks and frauds committed through email

o   Detection of email header, spoofing, etc.

o   Knowledge of Social Engineering including phishing, Baiting, etc.

o   Knowledge of Social Media, social media account hacking/spoofing, obscenity, identity theft, etc.

o   Knowledge of Source code and Business Data theft

·         Cyber Forensics and Investigation

o   Fundamentals of Cyber Forensics and Investigation, Acquiring and presenting Evidence

o    Windows and Linux Artifacts Analysis and Document Forensics

o    Email Forensics and Mobile Forensics – Investigation Techniques

o   Fundamentals of Security in Android, iOS, Windows and Linux and vulnerabilities

o   Data recovery from Android, iOS, Windows and Linux machine

o   Image creation of storage devices for data recovery

·         Virus and Malware Analysis

o    Fundamentals of Virus and Malware Analysis

o   Knowledge of trojans and ransomware

o    Advanced Static and Dynamic Analysis

·         Logical and Deductive Reasoning

o   Ability to understand transfer of money between accounts

o   Ability to co-relate phone calls/emails (time of call, frequency, etc.) with phishing attempts

o   Ability to co-relate information flow between email and SMS (OTP, etc.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OSINT Analysis

·         OSINT as an Intelligence Collections platform

o   What Is Open Source Intelligence?

o   How it is used?

o   Nature and functions of OSINT

o   OSINT objectives

o   Strengths and weaknesses of OSINT

·         OSINT techniques as an intelligence gathering discipline, the role that OSINT plays in the intelligence process

o   Types of Open-Source Intelligence Techniques by using following information:

Search Engines

Social Networks: Facebook Social Networks: Twitter Social Networks: Instagram Social Networks: General Online Communities

Email Addresses Usernames

People Search Engines Telephone Numbers Online Maps Documents

Images Videos

Domain Names IP Addresses

Government & Business Records Advanced Linux Tools

Data Breaches & Leaks

o   What Is Threat Intelligence? Definition and Examples

·         How the internet works. URL analysis, IP addressing, DNS services, and other internet related protocols.

o   Different types of Internet Connections

o   Sandboxing

o   URL IP Lookup

o   Types of IP Addresses

o   Subnetting

o   DNS Spoofing

o   Reconnaissance tools

·         Introduction to search engines and the composition of basic but effective search queries.

o   Types of Search engines (Crawlers, Directories, Hybrid, Meta, Specialty Search engines)

 

o   Dorking

o   SSL certificates

·         Software tools and online services usable for gathering, processing, and analysis of raw data.

o   Types of Data

o   News analytics

o   Opinion Mining

o   Scraping

o   Sentiment Analyses

o   Text Analytics

·         Identifying the registrant(s) of internet domain names and determining the physical location of websites.

o   Whois tools

o   Reverse IP Lookup

o   IP addresses, mapping domain names to IP addresses and vice versa.

o   Using search engine caches and other historical archives of website content.

o   Harvesting web data

·         Geopolitical implications that must be considered when deciding to collect and act on intelligence

o   Domain of internal security and safety

o   Economically, ethnically, religiously and ideologically induced factors

o   MLAT and Letter Rogatory

o   staying anonymous on the internet

o   Use of proxy servers and Web-based anonymizing tools.

o   VPN

·         Image and photo tracking, tracing, and analysis.

o   Extracting and analyzing meta data from image-, document, audio, and video files.

o   Analyzing meta data in images, documents etc. and determining the authenticity of acquired data through hash calculations

·         Crypto currency transactions and block chain analysis

o   Crypto Wallets

o   Determining historic ownership of Bit Coins

·         Analyzing Bitcoin Blocks

 

 

 

Community & Victim Support

·         Introduction and Approaches to Psychology

·         Methods of Psychology

·         Personality: Biological and Socio-Cultural Factors, Theories and Assessment of Personality

·         Intelligence: Genetic and Environmental influences; Types of Intelligence Tests

·         Biological Foundations of Behavior

·         Experimental Psychology and Memory

·         Emotions and Introduction to Emotion Intelligence

·         Theories of Motivation

·         Development: Heredity, Environmental Influences and Theories of Development

·         Determinants of Attention, Selective Attention and Span of Attention

·         Perception Laws and Determinants

·         Research Methods in Social Psychology

·         Social Perception and Cognition

·         Prosocial Behavior and Bystander Effect

·         Applications of Social Psychology

·         Abnormal Psychology Models: Psychodynamic, Cognitive-Behavioral and Humanistic

·         Criteria of Abnormality, Classification System: DSM

·         Perspectives on Abnormal Behavior and Mental Health Disorders (Mood and Behavioral Disorders)

·         Drug Abuse: Causes and Types, Alcohol, Opium, Amphetamines

·         Psychotherapies:  Psychodynamic, Behavioral,   Cognitive-Behavioral, Humanistic

·         Recent Perspectives of Psychology

·         Stress and Stress Management

·         Sociology: Social Structure, Society, Community and Norms

·         Application and Relationship of Social Psychology with Sociology

·         Marriage and Family in India: Types and changing patterns

·         Gender discrimination; Changing Sex Ratio: Causes and consequences

·         Domestic Violence: Forms & Legislation. Violence against Children

·         Under-privileged Sections (Women, Physically Disabled

·         Drug abuse & Alcoholism, Suicide and Farmer’s Suicide

·         Techniques of Data Collection and Analysis of Data

·         Juvenile Delinquency

·         Disorganization and Emerging Problems

·         Goals and Principles of Social Work

·         Role of Socialization in Personality Development

·         Family and Child Welfare: Concepts and Principles

·         Functions of Major Institutions: Family, Marriage, Caste

·         Aging and Drug De-Addictions Problems and Role of Social Worker

·         Social Case Work: Principles, Process and Techniques

·         Contemporary Indian Social Problems: Casteism and Communalism, Violence, Drug Abuse and Alcoholism, Child Marriage and Widow Remarriage

·         Social Work Research

·         Values and Code of Ethics in Social Work

 

·         Role of Medical Social Worker

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Community Counselling

·         Foundations of Psychology

o   Perception, Learning and Motivation, Personality and Self, Intelligence

·         Development of Human Behaviour:

o   Growth and development; Principles of development, Role of genetic and environmental factors in determining human behaviour; Influence of cultural factors in socialization; Life span development – Characteristics, development tasks, promoting psychological well- being across major stages of the life span.

·         Social Psychology

o   Introduction to Social Psychology, Social Cognition, Perception and Attitudes, Aspects of Social Interaction and Influence, Group Dynamics and Intergroup Relations

·         Psychology of Health and Well-Being

o   Introduction to Health Psychology, Well-Being, Managing stress, illness and pain, Health-enhancing behaviors

·         Industrial and Organizational Psychology

o     Introduction and issues in industrial/organizational psychology, Introduction to work-related attitudes and work motivation, Leadership, Positive Organizational Behavior

·         Development of Human Behaviour:

o   Growth and development; Principles of development, Role of genetic and environmental factors in determining human behaviour; Influence of cultural factors in socialization; Life span development – Characteristics, development tasks, promoting psychological well- being across major stages of the life span.

·         Learning:

o   Concept and theories of learning (Behaviourists, Gestaltalist and Information processing models); The Processes of extinction, discrimination and generalization; Programmed learning, probability learning, self-instructional learning, concepts; Types and the schedules of reinforcement, escape, avoidance and punishment, modeling and social learning.

·          Motivation and Emotion:

o   Psychological and physiological basis of motivation and emotion; Measurement of motivation and emotion; Effects of motivation and emotion on behaviour; Extrinsic and intrinsic motivation; Factors influencing intrinsic motivation; Emotional competence and the related issues.

·         Intelligence and Aptitude:

o   Concept of intelligence and aptitude, Nature and theories of intelligence – Spearman, Thurstone, Gullford Vernon, Sternberg and

 

J.P; Das; Emotional Intelligence, Social intelligence, measurement of intelligence and aptitudes, concept of IQ, deviation IQ, constancy of IQ; Measurement of multiple intelligence; Fluid intelligence and crystallized intelligence

·         Attitudes, Values and Interests:

o   Definition of attitudes, values and interests; Components of attitudes; Formation and maintenance of attitudes; Measurement of attitudes, values and interests; Theories of attitude change; Strategies for fostering values; Formation of stereotypes and prejudices; Changing others behaviour; Theories of attribution; Recent trends

·         Issues and Perspectives in Modern Contemporary Psychology:

o   Computer application in the psychological laboratory and psychological testing; Artificial intelligence; Psychocybernetics; Study of consciousness – sleep – wake schedules; dreams, stimulus deprivation, meditation, hypnotic/drug induced states; Extrasensory perception; Intersensory perception Simulation studies

·         Psychological well-being and Mental Disorders:

o   Concept of health-ill health; Positive health, well-being; Causal factors in mental disorders (Anxiety disorders, mood disorders, schizophrenia and delusional disorders; personality disorders, substance abuse disorders); Factors influencing positive health, well-being, life style and quality of life; Happiness disposition

·         Therapeutic Approaches: Psychodynamic therapies

o   Behaviour therapies; Client centered therapy; Cognitive therapies; Indigenous therapies (Yoga, Meditation); Bio-feedback therapy; Prevention and rehabilitation of the mentally ill; Fostering mental health

·         Rehabilitation Psychology:

o   Primary, secondary and tertiary prevention programmes – role of psychologists; Organizing of services for rehabilitation of physically, mentally and social ly challenged persons including old persons, Rehabilitation of persons suffering from substance abuse, juvenile delinquency, criminal behaviour; Rehabilitation of victims of violence, Rehabilitation of HIV/AIDS victims, the role of social agencies.

 

 

 

 

Forensic Analysis

·         Fundamentals of Forensic Science

o   Law of individuality, principle of Exchange, Law of Probability, Principle of Comparison, Principle of Analysis, Presentation of expert evidence in the court of Law and basic understanding of different tools and techniques involved in forensic sciences.

o   Definition, Nature, Need, Functions, Development of forensic science.

o   Examination, Evaluation, Scientific and modern aids at the scene of crime.

 

o   Presentation of evidence and evidentiary clue, expert’s presentation, presenting counsel’s contributions, defense counsel’s role, Court’s participation.

o   Introduction to the Study of Human Osteology and its applications in Forensic Sciences. Gross Morphology of Human Skull, Girdle Bones, Long Bones, Vertebral Column and rib cage.

o   Determination of Age, Sex and Stature from Human Skeletal material

o   Demonstration of and interpretation of different types of mechanical injuries.

o   Forensic Science Laboratories- Organization Setup; Divisions and their Utilization

o   Regional Labs

o   Central and State Forensic Science Laboratories in India.

·         Crime Scene Management:

o   Crime Scene Search,

o   Crime Scene Recording

o   Crime Scene Reconstruction.

·         Physical Evidences:

o   Definition and Importance of Physical Evidence

o   Search and collection

o   Lifting, Handling and packing, Forwarding to Laboratory for Analysis

o   Interpretation Including Substantiating and Presentation of Document in Court

o   Handwriting and Questioned Documents; Questioned documents, Handwriting and its development, anonymous letters, alterations, disguised handwriting, collection of specimens, individual characteristics.

·         Forensic Physics:

o   Glass Fracture Studies,

o   Footprints, Tyre Impression etc.,

o   Tool Marks,

o   Examination of Spurious Articles Referred in Infringement of Trade Mark Act

o   Examination of Physical Evidence in Road Accidents/ Traffic Accidents.

·         Forensic Ballistics:

o   Role and Importance in Investigation,

o   Classification of Firearms and Range of Firing,

o   Collection, Handling, Preservation of Firearms and Ammunitions,

o   Type of Firearm,

o   Evidence, Kind of Information to be Elicited from the Forensic Expert

o   Understanding and Interpreting the Forensic Reports on Ballistic Examination.

·         Forensic Serology and Forensic Biology:

 

o   Forensic Serology: Different Types of Physiological Fluids Encounter in Crime Location

o   Hematological markers & Detection of Blood stains and other body fluids

o   Handling & Collection – Do’s and Don’ts,

o   Blood Spatter Pattern Analysis,

o   Interpretation of Reports

o   Forensic Biology: Significance of Biological Evidences: Hair, Fibre, Diatoms & Plant Materials etc.

·         DNA Fingerprinting:

o   DNA FP – Introduction & its Significance in Forensic Science,

o   Types of Cases,

o   Guidelines in Handling of Evidences

o   Interpretation of Reports.

·         Forensic Chemistry:

o   Investigation of fires, seat, time, natural cause, suspected arson, motive search for evidence, & its collection and evaluation

o   Definition, type, uses, improvised explosive devices, Post Blast investigation, collection of evidence and its evaluation

o   Collection- Precautions, Sampling Procedures

·         Biometrics and its Application in Investigation

o   Fingerprints

o   Footprints

o   Facial recognition system

o   Automated Fingerprint Identification System

o   Specimen Fingerprint and Fingerprint Bureau

·         Advances in Forensic Science:

o   Forensic Engineering,

o   Audio – Voice Analysis,

o   Forensic Nursing

o   Railway Forensics.

·         Field Level Forensic Tools:

o   Application of Alternate Light Sources

o   Kits for Detection of NDPS and Explosives

o   Detection of Body Fluids.

·         Forensic Anthropology

o   Methods of Establishing identity of Living and Dead

o   Determination of Age, Odontology, Human Anthropology

·         Post Mortem:

o   The Post-Mortem Examination, Examination of Mutilated Bodies and Skeletal Remains

o   Appreciation of Medico-Legal Reports

 

o Framing of Questionnaires for Doctors, Exhumation.

·         Introduction to Forensic Medicine:

o   Medico Legal Aspects of Death- Determination of Causes and time of Death.

o   Distinction Between Homicidal, Suicidal, Accidental and Natural Deaths

o   Medico Legal Aspects of insanity

·         Body Offences:

o   Violent Asphyxia Deaths – by Hanging, Strangulation, Throttling,

Suffocation and Drowning

o   Different Types of Wounds – by Fire Arms, Sharp – Edged or Pointed Weapons or Explosive, Burns and Scalds

o   Mechanical Injuries, Death and Injuries Caused by Heat, Cold, Lightening or Electrocution.

·         Traffic Accidents:

o   Deaths and Injuries Arising Out of Traffic Accidents – Drunken Driving.

·         Sexual Offences:

o   Rape, Criminal Abortion and Infanticide and b) Medico-Legal Aspects of Insanity.

·         Toxicology:

o   Poisons Commonly Used in India in the Commission of Crime and for Suicides – their Symptoms and Detection in Living Subjects and Dead Bodies,

o   Medical Negligence,

o   Recent Advances in Forensic Medicine

o   Chemical, Biological, Radiological and Nuclear Disasters.

·         Forensic Statistics

o   Type of data measure of Central Tendency Dispersion of Data, Correction, Probability and proof

·         Psychological Techniques in Forensic Science

o   Polygraph, Narco Analysis, Brain Mapping, Hypnosis and their legal status

·         Computer Forensics

o   Introduction to Computer and Cyber Crimes – Hacking, Virus, Phishing, Pornography, software piracy, program manipulation, ATM Frauds, role of forensic scientists in Computer Crime Investigation and prevention.

 

 

Legal Support

·         Constitutional Law of India

o   The Indian Constitution

·         Criminal Laws

o   Indian Evidence Act (1872), The Indian Penal Code (1860), The Code of Criminal Procedure (1973), The Scheduled Castes and Scheduled Tribes

 

(Prevention of Atrocities) Act (1989), The NDPS Act (1985), POCSO Act (2012) and Prevention of Women from Domestic Violence Act (2005), Food Alteration Act 1954, Juvenile Justice Act, 2015, Punjab Travel Professionals’ Regulation Act, (2012), The Punjab Excise Act (1914), Explosives Substance Act, 1908,1883, Unlawful Activities (Prevention) Act 1967, Arms Act 1959 (amend act 2019), Prevention of Corruption Act, 1988.

·         Civil Laws

·         The Code of Civil Procedure (1908), The Transfer of Property Act (1882), Specific Relief Act (1963), The Indian Partnership Act (1932), The Negotiable Instruments Act (1881), The Limitation Act (1963), The Indian Contract Act (1872) and The Information Technology Act (2000). Essential Commodities Act 1955 (further to amend 2020), Disaster Management Act 2005, Epidemic Act 2020.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Road Safety and Regulation

·         Road Safety Management

o   Road Accident Data, Source of Data and Processing of Road Accident Data, System Approach, Haddon Matrix, Road Accident Database management, Global, India and Punjab Road Accident data and its importance, Road Signage and Road Marking as per IRC, Vulnerable Road Users, Role of Different State and Central Department Concerning Road Safety and Traffic Management, Details of the Road Network in Punjab, Punjab Road Safety Policy 2014, UN Pillars of the Decade of Action on Road Safety 2011 and 202, Sustainable Development Goal and Road Safety as per UN.

·         Traffic Engineering & Management

o   Basics Understanding of Traffic and Transportation Engineering like Speed, Capacity, Volume, Level of Service, Type of Roads and Streets, Traffic Lights, Type of Intersection and its Design, Understanding of Land use, Comprehensive Mobility Plans, Smart City Mission. Different Types of Traffic Surveys like Classified Traffic Volume, Origin and Destination Surveys, Axle Load, Speed and Delay Surveys, Pedestrian Survey, Understanding of Intelligent Transport Systems, Smart Cities and Smart Roads, Use of IT and Traffic Management, Construction Zone Safety with knowledge of Traffic Diversion/Circulation Plans.

·         Road Safety Legislation

o   Motor Vehicle Act and its Amendments directly related to Road Safety and Management, Motor Vehicle Rules 1989 and its Amendments, Understanding of IPC and CrPC related to Road Accident, Traffic Management & Community Policing as per Punjab Police Act, Good Samaritan Law, and Important Traffic Challans, Motor Vehicle Driving Regulations 2017, Various Speed Related Notifications, Article 21 and

 

Road Safety, Brasilia Declaration on Road Safety and Supreme Court Committee on Road Safety and its role.

·         Public Transport System & Parking Management

o   Urban and Rural Transport, Public Transport and Para Transit System and its Characteristics, Multimodal Integration, National Urban Transport Policy, Urban Transport Scenario in Punjab, Non-Motorized Infrastructure Planning, Pedestrian and Cyclists Network. InterCity and Intra City Public Transport System in Punjab.

o   Parking Policy and Concepts, On-Street and Off Street Parking, Parking Capacity and Design, Legislation related to Parking Management, Punjab Policy on Parking, Parking and Constitutional Right, Vehicle Free Zone Concepts, Different Types of Parking Management Systems, Good Practices.

·         Road Safety Audits & Road Accident Black Spot Management

o   Road Safety Engineering, Road Safety Audit Process as per Indian Road Congress Standards, Various Stages of Road Safety Audits, Road Safety Assessment and Basis Statistical methods related to it.

o   Definition of Black Spots, Identification and Various Methods of Identification, Its Treatment and Methods as per Ministry of Road Transport and Highways Protocol, Long Term and Short Term Measures, Traffic Calming Devices as per Indian Roads Congress.

·         In Crash and Post-Crash Management

o   Good Samaritan Laws, Trauma Care and National Ambulance Code, Concept of Golden Hour, Highway Patrolling Systems, First Aid and Training, Crash Investigation Procedure, Safety During Foggy Weather and under adverse Climate Conditions, Legal Support to Hit and Run Cases, Third Party Insurance, Importance of Air Bag, Seat Belt and Helmet during In-Crash Scenario. , Basic understanding of advanced Vehicle Safety Technologies like Air Bag, ABS, Active and Passive vehicle safety systems and Global NCAP Vehicle Safety Ratings.

·         Software Skills

o   MS Office or Any desktop Publication Software, Knowledge of GIS and Google Maps, Open Street Softwares and Its Use, Skill Test on CAD like AutoCAD or any other Open Source Drafting Software

 

 

 

 

Human Resource Management

·         Business Communication

o   Basics of Business Communication

o   Theory of Communication

o   Types & Modes of Communication

o   Barriers to Communication; Social and Business Barriers

o   Intra-personal, Inter-personal and Group communication

o   Reading Comprehension

o   Summary Paraphrasing

o   Translation

o   From Hindi/Punjabi to English and vice-versa

o   Writing Skills

o   Letters of all kinds

o   Tender notices

o   Auction notices

o   Public notices; memos and advertisements

·         Management Essentials

o   Management Thought

o   Classical & Neo-Classical systems

o   Contingency and Contemporary Approaches to Management

o   Planning

o   Concept, Process & Nature of Planning

o   Steps in Planning

o   Significance and Types of Planning

o   Decision Making

o   Concept and Process

o   Types of Decisions

o   Management By Objectives

o   Organization

o   Concept & Nature

o   Process

o   Significance

o   Types of Organizations

o   Organisational Structure

o   Span of Control, Authority and Responsibility and Delegation

o   Decentralization and Departmentation.

o   Direction

o   Concept & Features

o   Importance and Limitations of Direction

o   Elements of Direction- Supervision

o   Motivation

o   Concept & Theories

o   Leadership and Communication

o   Coordination

o   Concept & Features

o   Importance and Limitations of Coordination

o   Internal and External Coordination

o   Control

o   Concept & Features

o   Importance and Limitations of Control.

o   Control Process

o   Essentials of a Good Control System

 

o   Techniques of Control

o   Relationship between Planning and Control

o   Management Accounting Principles and Standards

o   Financial Statements

o   Budgeting and Budgetary Control

o   Auditing

·         Human Resource Management

o   Human Resource Planning

o   Introduction & Definitions

o   Features & Need for HR Planning

o   Objectives

o   Process

o   Factors affecting HR Planning

o   Benefits

o   Job analysis

o   Steps in analysing job & Methods of collecting Job Analysis Information

o   Job description

o   Job specification

o   Job design

o   Job simplification

o   Job rotation

o   Job enrichment

o   Job enlargement.

o   Recruitment

o   Sources of recruitment

o   Policies and procedure of recruitment.

o   Selection process

o   Testing and interviews

o   Placement and induction.

o   Career planning and development

o   Career life cycle

o   Process of career planning and development.

o   Performance appraisal

o   Process of performance appraisal

o   Methods and problems of performance appraisal

o   Rewards & Recognition

o   Training

o   Importance & Theories

o   Identification of Training Needs

o   Types of Training; On the Job and Off the Job Methods of Training.

o   Designing and Evaluation of Training Programmes

o   Internal Mobility and Transfers:

o   Definitions, Purpose, and Basis of Promotions

 

o   Demotions and Other Forms of Separation

o   Transfers: Purpose & Types and Transfer Policy

o   Compensation Management

o   Concept, Principles and Practices

o   Theories of Compensation

o   Compensation in a Knowledge Based World.

o   Foundations of Compensation

o   Wage & Salary Administration

o   Incentive Plans & Fringe Benefits

o   Components of Compensation

o   Compensation Laws

o   Change Management & Organization Development

o   Models of change

o   Resistance to Change

o   Process of Organization Development

o   OD Interventions

o   Diversity & Inclusion

o    Scenario & Challenges

o   Gender sensitivity

o   Employee Engagement

o   Concept of Engagement

o   Quality of Work Life

o   Grievance Handling

o   Suggestion Schemes

·         Organizational Behaviour & Quantitative Methods

o   The Concept & Significance of Behaviour in Organizations

o   The Changing Workforce & Employment Relationship; Informational Technology and Organisational Behaviour.

o   Individual Behaviour and Interpersonal Behaviour

o   Personality in Organisation

o   Determinants of Personality

o   Theories of Personality

o   Workforce Emotions, Attitude and Organisational Commitment

o   Types of Emotions

o   Managing Emotions

o   Emotional Intelligence

o   Motivation

o   Foundations of Employees Motivation

o   Content Theories of Motivation

o   Work Teams:

o   Stages of Team Development

o   Team Norms & Team Cohesiveness

o   Work Teams: Meaning, Characteristics and Types of Teams

 

o   Creating effective Teams

o   Conflict

o   Types & Sources of Conflict

o   Resolving conflict.

o   Organisational Culture

o   Components of Culture

o   Strengthening Organisational Culture.

o   Strategies to Merge Different Culture;

o   Stress

o   Causes of Stress & its Consequences

o   Stress Management Strategies

o   Leadership:

o   Leadership Theories

o   Leadership Styles

o   Introduction to Statistics

o   Importance Features & scope of Statistics

o   Probability & Sampling

o   Measures of Central Tendency

o   Correlation & Regression

·         Information Technology

o   Computer Fundamentals

o   Features of Computers

o   Advantages and Limitations of Computer

o   Classification of Computers

o   Components of Computer; Input Unit, Output Unit and CPU.

o   Memory and storage: Primary Memory & Secondary memory

o   Input devices, output devices

o   Operating System:

o   Definition and functions

o   Software:

o   Types of Software, Application software and system software

o   MS- Office

o   MS Word – Basic Features; Create, Save, Print etc

o   MS-PowerPoint – Create a Presentation, Insert Charts &Hyperlinks

o   MS- Excel – Maintain Spreadsheets, Use Formulas, Perform Basic Functions

o   IT Enabled Work tools

o    Video Conference tools

o    Email Applications

Important Links-

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